Jag Karnan
Software Engineer . AI Engineer . AI Automation . AI Partner
I partner with enterprises alongside leadership and teams, learning how the business really runs and where it can work smarter. I analyse processes from start to finish, find where AI can make a meaningful difference, and shape practical changes that smooth out workflows, cut manual effort, and support stronger decisions. I care about outcomes you can measure, like faster cycles, fewer errors, and operations that keep pace as you grow. I get there by building with AI where it helps, automating what should not be manual, and connecting tools in a way that fits how your organisation already works.
Contact
AI Skills
- Craft precise AI prompts and instructions that eliminate ambiguity and deliver reliable, production ready outputs
- Evaluate AI generated content with a critical eye, catching errors, hallucinations, and confidently wrong results before they reach stakeholders
- Decompose complex business problems into structured task flows that can be distributed across coordinated multi agent AI systems
- Diagnose common AI failure modes including context decay, specification drift, false confirmations, tool misuse, and silent errors that pass surface level checks
- Design human in the loop guardrails for AI systems, defining where automation can operate independently and where human oversight is essential
- Structure and organize enterprise data so AI agents can reliably retrieve and use the right information at the right time
- Model AI solution economics by calculating token costs across models, forecasting usage volumes, and proving ROI before committing resources
- Match the right AI model to the right task based on capability, cost, and performance to optimize both quality and budget
- Scope AI projects accurately across single agent tasks and complex multi agent workflows, setting realistic timelines and expectations
- Build evaluation frameworks and quality gates into AI workflows that verify real world accuracy, not just surface level correctness
Tech Skills
Certifications
This is to certify that
Jegadeesan Karunakaran
has successfully attained
WSQ Generative AI
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Generative AI Fundamentals
This is to certify that
Jegadeesan Karunakaran
has successfully attained
AI Productivity
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Registered Management Consultant (RMC)
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Project Management Professional (PMP)
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Certified Data Recovery & Forensics Specialist
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Microsoft Certified Application Developer (.NET)
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Microsoft Certified Professional
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Certified Java Programmer
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Certified JavaScript Programmer
This is to certify that
Jegadeesan Karunakaran
has successfully attained
Certified C++ Programmer
Corporate Exposure
Work Experience
AI Partner & Consultant • Singapore IT Services Pte Ltd
Singapore
2020 — Present
- Act as AI partner to enterprises, helping leadership and teams identify where AI can improve operations.
- Advise clients on AI adoption strategies and implement AI-driven solutions to optimise business processes.
- Design and deploy AI-powered assistants, automations, and decision-support tools tailored to each organisation.
- Lead AI training workshops and guide organisations through change management for AI-led transformation.
Digital Transformation & Automation Consultant • Singapore IT Services Pte Ltd
Singapore
2015 — 2019
- Shifted focus from pure infrastructure to process-centric consulting and workflow optimisation.
- Mapped end‑to‑end business processes and introduced automation, scripting, and cloud tools to remove manual steps.
- Collaborated with business stakeholders to define outcomes, KPIs, and success metrics for transformation projects.
Senior Systems Engineer & Consultant • Singapore IT Services Pte Ltd
Singapore
2008 — 2014
- Led infrastructure and systems engineering projects for small and mid-sized enterprises in Singapore.
- Designed and implemented secure, reliable on-premise and early cloud environments for clients across industries.
- Worked hands-on with servers, networks, and endpoints while advising customers on IT best practices.
Senior Systems Engineer • Avanade Asia Pte Ltd
Singapore
2005 — 2008
- Supported enterprise IT infrastructure and operations across APAC.
- Delivered upgrades, migrations, and IT projects for clients such as British Telecom, MediaCorp, AIA, Changi General Hospital.
Software Developer • PMR Software Technology Pte Ltd
Singapore
2001 — 2005
- Developed and deployed enterprise applications.
- Supported UAT and implemented client-facing solutions.
Software Developer • Software Technology International
USA
1999 — 2001
- Developed and deployed enterprise applications.
- Supported UAT and implemented client-facing solutions.
Major Milestones
award
1998
Computer Society of India Competition
Won First Prize in a national-level software contest
education
1999
Bachelor of Engineering • Electronics & Communication
National Engineering College, India
University Gold Medal
project
1999
Wireless LAN Project
Conceptualized and built a Wireless LAN project using Infra Red Communication as Final Year Project
achievement
1999
Joined Software Technology International, USA
Software Engineer
achievement
2001
Joined PMR Software Technology Pte Ltd, Singapore
Software Engineer
award
2005
Top Employee Award
Won Top Employee Award while working for British Telecom project at Avanade Asia
achievement
2005
Joined Avanade Asia, Singapore
Senior Software Engineer
education
2007
MBA • Information Technology
Annamalai University, Singapore
achievement
2007
Joined Agility Logistics, Singapore
Senior Engineering Manager
achievement
2008
Founded Singapore IT Services Pte Ltd
achievement
2010
Founded Singapore Data Recovery Centre Pte Ltd
achievement
2013
Secured key private and gov accounts AIA, CITI Bank, Changi Airport, Ministry of Education (MOE), Singapore Police, Public Service Division
achievement
2015
Improved data recovery volume from 12 cases per month to average 74 cases per month
achievement
2016
Started data analysis & reporting services for Singapore Real Estate Market
achievement
2018
Built autonomous systems to handle end-to-end real estate workflow from marketing to final completion
achievement
2021
Machine learning & expert systems for Singapore real estate forecasting
achievement
2023
LLM-powered business chatbots for client-facing automation
achievement
2025
Micro SaaS product builds. Automation Agency. AI-powered, subscription model
Computer Society of India Competition
Won First Prize in a national-level software contest
Bachelor of Engineering • Electronics & Communication
National Engineering College, India
University Gold Medal
Wireless LAN Project
Conceptualized and built a Wireless LAN project using Infra Red Communication as Final Year Project
Joined Software Technology International, USA
Software Engineer
Joined PMR Software Technology Pte Ltd, Singapore
Software Engineer
Top Employee Award
Won Top Employee Award while working for British Telecom project at Avanade Asia
Joined Avanade Asia, Singapore
Senior Software Engineer
MBA • Information Technology
Annamalai University, Singapore
Joined Agility Logistics, Singapore
Senior Engineering Manager
Founded Singapore IT Services Pte Ltd
Founded Singapore Data Recovery Centre Pte Ltd
Secured key private and gov accounts AIA, CITI Bank, Changi Airport, Ministry of Education (MOE), Singapore Police, Public Service Division
Improved data recovery volume from 12 cases per month to average 74 cases per month
Started data analysis & reporting services for Singapore Real Estate Market
Built autonomous systems to handle end-to-end real estate workflow from marketing to final completion
Machine learning & expert systems for Singapore real estate forecasting
LLM-powered business chatbots for client-facing automation
Micro SaaS product builds. Automation Agency. AI-powered, subscription model
Experience Journey
30 YEARS EXPERIENCE
Computer Society of India Competition
Won First Prize in a national-level software contest
Bachelor of Engineering • Electronics & Communication
National Engineering College, India
University Gold Medal
Wireless LAN Project
Conceptualized and built a Wireless LAN project using Infra Red Communication as Final Year Project
Joined Software Technology International, USA
Software Engineer
Joined PMR Software Technology Pte Ltd, Singapore
Software Engineer
Top Employee Award
Won Top Employee Award while working for British Telecom project at Avanade Asia
Joined Avanade Asia, Singapore
Senior Software Engineer
MBA • Information Technology
Annamalai University, Singapore
Joined Agility Logistics, Singapore
Senior Engineering Manager