Jag KarnanSingapore

MBA • Information Technology

Annamalai University, Singapore

2005 — 2007

Bachelor of Engineering • Electronics & Communication

National Engineering College, India

1995 — 1999

University Gold Medal

• Act as an AI-native partner to enterprises — automation-first discovery, hands-on prototyping, and rollout tied to KPIs rather than slide decks.
• Build AI systems for real estate workflows: operational automations, assistive tooling, and integrations that fit listing-to-close processes and back-office operations.
• Deliver professional AI coding and integration work: assistants, internal tools, and orchestrations built for iteration, observability, and safe failure modes.
• Implement AI inside operational processes: documented workflows, stakeholder alignment, guardrails, and adoption checkpoints so teams sustain changes.
• Lead AI fluency workshops and change cadences so leadership and practitioners keep pace as models and tooling evolve.
• Prioritise the AI portfolio with leadership — rank use cases by impact, effort, and risk; sequence pilots so early wins fund confidence and budget for the next tranche.
• Instil production discipline for AI services — evaluation baselines, logging and monitoring, change control, and cost or latency guardrails so systems stay reliable after go-live.
• Align delivery with governance and domain experts — clear data and access boundaries, acceptance criteria, and escalation paths so rollouts stay explainable, auditable, and trusted.

• Shifted consulting toward automation-first and AI-ready processes — mapping workflows before prescribing tools.
• Mapped end‑to‑end business processes and introduced automation, scripting, and cloud tools to remove manual steps.
• Collaborated with business stakeholders to define outcomes, KPIs, and success metrics for transformation projects.

• Led infrastructure and systems engineering projects for small and mid-sized enterprises in Singapore.
• Designed and implemented secure, reliable on-premise and early cloud environments for clients across industries.
• Worked hands-on with servers, networks, and endpoints while advising customers on IT best practices.

• Led development workstreams and hands-on delivery for large-scale .NET and enterprise solutions across APAC, owning design decisions, build quality, and release readiness.
• Mentored developers, ran code and design reviews, and partnered with leads and client stakeholders to turn requirements into stable, maintainable software.
• Shipped upgrades, migrations, and product releases for clients including British Telecom, MediaCorp, AIA, and Changi General Hospital.

• Developed and deployed enterprise applications.
• Supported UAT and implemented client-facing solutions.

• Migrated core functionalities from JSP to .NET, enhancing application efficiency and reducing server load times.
• Developed scalable applications using modern frameworks and languages (JavaScript, Java).